{"id":2540,"date":"2026-01-09T19:52:35","date_gmt":"2026-01-09T18:52:35","guid":{"rendered":"https:\/\/mooring-solution.com\/terms-and-conditions\/"},"modified":"2026-10-19T12:28:33","modified_gmt":"2026-10-19T11:28:33","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/mooring-solution.com\/fr\/terms-and-conditions\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Conditions g\u00e9n\u00e9rales<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\n

Last updated: 9 January 2026<\/p>\n\n\n\n

1. General Information<\/strong><\/h2>\n\n\n\n

These Terms and Conditions govern the sale of products through the website operated by Mooring Solution<\/strong>.<\/p>\n\n\n\n

By placing an order on this website, you confirm that you have read, understood, and accepted these Terms and Conditions.<\/p>\n\n\n\n

These Terms apply to consumers within the European Union and the United Kingdom and are subject to mandatory consumer protection laws applicable in your country of residence.<\/p>\n\n\n\n

2. Company Details<\/strong><\/h2>\n\n\n\n

Company name:<\/strong> Mooring Solution<\/p>\n\n\n\n

Registered address:<\/strong><\/p>\n\n\n\n

BATIMENT FINISTERE MER VENT<\/p>\n\n\n\n

RUE DE PORT LA FORET<\/p>\n\n\n\n

29940 LA FORET-FOUESNANT<\/p>\n\n\n\n

France<\/p>\n\n\n\n

Email:<\/strong> info@mooring-solution.com<\/a><\/p>\n\n\n\n

Telephone:<\/strong> +33 6 21 04 34 37<\/p>\n\n\n\n

3. Products<\/strong><\/h2>\n\n\n\n

Mooring Solution sells physical marine products intended to assist sailors during anchoring operations.<\/p>\n\n\n\n

The product package may include:<\/p>\n\n\n\n

    \n
  • A Morph\u00e9is buoy<\/li>\n\n\n\n
  • An electronic unit mounted on the buoy<\/li>\n\n\n\n
  • A receiver unit for the vessel<\/li>\n\n\n\n
  • A user manual<\/li>\n\n\n\n
  • An induction charger<\/li>\n<\/ul>\n\n\n\n

    All products sold are intended exclusively for marine use<\/strong>.<\/p>\n\n\n\n

    4. Intended Use and Safety Disclaimer<\/strong><\/h2>\n\n\n\n

    The Morph\u00e9is system is designed to provide information relating to the status of an anchor<\/strong>.<\/p>\n\n\n\n

    The product:<\/p>\n\n\n\n

      \n
    • Is an aid only<\/strong><\/li>\n\n\n\n
    • Does not<\/strong> replace seamanship, crew competence, or proper anchoring procedures<\/li>\n\n\n\n
    • Does not<\/strong> guarantee vessel safety, holding power, or protection against anchor drag<\/li>\n<\/ul>\n\n\n\n

      Anchoring is an inherently risky activity, particularly at night or when the crew is ashore. Users remain solely responsible for: <\/p>\n\n\n\n

        \n
      • The safety of their vessel<\/li>\n\n\n\n
      • The safety of passengers and crew<\/li>\n\n\n\n
      • Monitoring weather, seabed, and anchoring conditions<\/li>\n<\/ul>\n\n\n\n

        The user must always exercise independent judgement.<\/p>\n\n\n\n

        5. Technical and Environmental Limits<\/strong><\/h2>\n\n\n\n

        The product is designed to operate within the following limits:<\/p>\n\n\n\n

          \n
        • Operating temperature: -20\u00b0C to +60\u00b0C<\/strong><\/li>\n\n\n\n
        • Maximum operating depth: 23 metres<\/strong><\/li>\n<\/ul>\n\n\n\n

          Utilisation inappropri\u00e9e, including but not limited to:<\/p>\n\n\n\n

            \n
          • Submerging electronic components beyond specified limits<\/li>\n\n\n\n
          • Exposing components to seawater where prohibited<\/li>\n\n\n\n
          • Rough handling or improper installation<\/li>\n<\/ul>\n\n\n\n

            may result in malfunction and exclusion from warranty coverage.<\/p>\n\n\n\n

            6. Orders<\/strong><\/h2>\n\n\n\n

            Orders are placed through the website and are subject to availability.<\/p>\n\n\n\n

            Mooring Solution reserves the right to:<\/p>\n\n\n\n

              \n
            • Refuse or cancel an order in case of stock issues<\/li>\n\n\n\n
            • Refuse or cancel an order in case of suspected fraud or misuse<\/li>\n\n\n\n
            • Cancel an order prior to dispatch with a full refund<\/li>\n<\/ul>\n\n\n\n

              Order confirmation does not constitute acceptance until the order has been processed.<\/p>\n\n\n\n

              7. Pricing<\/strong><\/h2>\n\n\n\n

              All prices are displayed in euros and include applicable VAT unless stated otherwise.<\/p>\n\n\n\n

              Shipping costs, customs duties, and import taxes may apply depending on the delivery destination and are the responsibility of the customer unless explicitly stated otherwise.<\/p>\n\n\n\n

              Prices may be updated at any time without prior notice.<\/p>\n\n\n\n

              8. Payment<\/strong><\/h2>\n\n\n\n

              Payments are processed securely via Stripe<\/strong>.<\/p>\n\n\n\n

              Accepted payment methods may include:<\/p>\n\n\n\n

                \n
              • Credit and debit cards (Visa, Mastercard, American Express)<\/li>\n\n\n\n
              • Apple Pay<\/li>\n\n\n\n
              • Google Pay<\/li>\n\n\n\n
              • Other Stripe-supported payment methods<\/li>\n<\/ul>\n\n\n\n

                Additional financing or instalment options (such as Klarna or similar providers) may be offered and are subject to the terms of the respective provider.<\/p>\n\n\n\n

                Payment is taken at the time of order.<\/p>\n\n\n\n

                9. Delivery<\/strong><\/h2>\n\n\n\n

                Products are shipped from France<\/strong>.<\/p>\n\n\n\n

                Estimated delivery times are provided for guidance only and may vary due to:<\/p>\n\n\n\n

                  \n
                • Production capacity<\/li>\n\n\n\n
                • Stock availability<\/li>\n\n\n\n
                • Weather conditions<\/li>\n\n\n\n
                • Logistics constraints<\/li>\n<\/ul>\n\n\n\n

                  Mooring Solution cannot be held responsible for delays beyond its reasonable control.<\/p>\n\n\n\n

                  10. Droit de r\u00e9tractation (consommateurs de l\u2019UE)<\/strong><\/h2>\n\n\n\n

                  Conform\u00e9ment au droit de la consommation de l\u2019Union europ\u00e9enne, les clients disposent d\u2019un droit de r\u00e9tractation de 14 jours \u00e0 compter de la r\u00e9ception des marchandises<\/strong>, sans avoir \u00e0 justifier leur d\u00e9cision.<\/p>\n\n\n\n

                  Conditions de retour :<\/p>\n\n\n\n

                    \n
                  • Les produits peuvent avoir \u00e9t\u00e9 ouverts et inspect\u00e9s<\/li>\n\n\n\n
                  • Les produits ne doivent pas avoir \u00e9t\u00e9 utilis\u00e9s<\/li>\n\n\n\n
                  • Les produits doivent \u00eatre retourn\u00e9s en bon \u00e9tat<\/li>\n<\/ul>\n\n\n\n

                    Les remboursements incluront les frais d\u2019exp\u00e9dition initiaux.<\/p>\n\n\n\n

                    Frais de retour :<\/p>\n\n\n\n

                      \n
                    • Sont \u00e0 la charge du client si le produit ne lui convient pas<\/li>\n\n\n\n
                    • Sont \u00e0 la charge de Mooring Solution si le produit est d\u00e9fectueux<\/li>\n<\/ul>\n\n\n\n

                      11. Garantie et garantie l\u00e9gale<\/strong><\/h2>\n\n\n\n

                      Tous les produits b\u00e9n\u00e9ficient de la garantie l\u00e9gale de conformit\u00e9 de l\u2019Union europ\u00e9enne de deux (2) ans<\/strong>. Garantie de 2 ans incluse, avec une extension optionnelle d’1 an pour 75 \u20ac.<\/p>\n\n\n\n

                      La garantie couvre les d\u00e9fauts survenant dans le cadre d\u2019une utilisation normale, notamment :<\/p>\n\n\n\n

                        \n
                      • Infiltration d\u2019eau dans le bo\u00eetier \u00e9lectronique<\/li>\n\n\n\n
                      • D\u00e9faillance du blocage automatique du cordage<\/li>\n\n\n\n
                      • Rupture du cordage<\/li>\n\n\n\n
                      • Dysfonctionnement du logiciel<\/li>\n\n\n\n
                      • D\u00e9faillance de la batterie<\/li>\n<\/ul>\n\n\n\n

                        La garantie ne couvre pas<\/strong> :<\/p>\n\n\n\n

                          \n
                        • Installation incorrecte<\/li>\n\n\n\n
                        • Utilisation inappropri\u00e9e<\/li>\n\n\n\n
                        • D\u00e9passement des limites de profondeur ou de temp\u00e9rature<\/li>\n\n\n\n
                        • Dommages m\u00e9caniques caus\u00e9s par une utilisation inappropri\u00e9e ou une manipulation brutale<\/li>\n<\/ul>\n\n\n\n

                          Une preuve d\u2019achat est requise.<\/p>\n\n\n\n

                          Mooring Solution proc\u00e9dera, \u00e0 sa discr\u00e9tion, \u00e0 la r\u00e9paration ou au remplacement des produits d\u00e9fectueux.<\/p>\n\n\n\n

                          12. Limitation of Liability<\/strong><\/h2>\n\n\n\n

                          To the fullest extent permitted by law, Mooring Solution shall not be liable for:<\/p>\n\n\n\n

                            \n
                          • Loss or damage to vessels<\/li>\n\n\n\n
                          • Loss or damage to adjacent vessels<\/li>\n\n\n\n
                          • Indirect or consequential losses<\/li>\n\n\n\n
                          • Loss or theft of the product<\/li>\n\n\n\n
                          • Damage resulting from misuse or improper installation<\/li>\n<\/ul>\n\n\n\n

                            Nothing in these Terms limits liability where such limitation is prohibited by applicable law.<\/p>\n\n\n\n

                            13. Intellectual Property<\/strong><\/h2>\n\n\n\n

                            All intellectual property rights relating to the products, software, manuals, and website content remain the exclusive property of Mooring Solution.<\/p>\n\n\n\n

                            Unauthorised use, reproduction, or distribution is prohibited.<\/p>\n\n\n\n

                            14. Data Protection<\/strong><\/h2>\n\n\n\n

                            Personal data is processed in accordance with applicable data protection laws.<\/p>\n\n\n\n

                            Further information is available in the Privacy Policy.<\/p>\n\n\n\n

                            15. Governing Law and Jurisdiction<\/strong><\/h2>\n\n\n\n

                            These Terms and Conditions are governed by French law<\/strong>.<\/p>\n\n\n\n

                            Any disputes shall fall under the exclusive jurisdiction of the competent courts of Quimper, France<\/strong>, unless mandatory consumer protection laws provide otherwise.<\/p>\n\n\n\n

                            16. Changes to These Terms<\/strong><\/h2>\n\n\n\n

                            Mooring Solution reserves the right to modify these Terms and Conditions at any time.<\/p>\n\n\n\n

                            The version applicable to your order is the version in force at the time of purchase.<\/p>\n\n\n\n

                            <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                            Conditions g\u00e9n\u00e9rales Last updated: 9 January 2026 1. General Information These Terms and Conditions govern the sale of products through the website operated by Mooring Solution. By placing an order on this website, you confirm that you have read, understood, and accepted these Terms and Conditions. These Terms apply to consumers within the European Union […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","rank_math_title":"Terms and Conditions %sep% %sitename%","rank_math_description":"Official Terms and Conditions for Morph\u00e9is. Review user agreements, liability disclosures, and legal guidelines from Mooring Solution. Read here. ","rank_math_focus_keyword":"Terms and conditions","footnotes":"","rank_math_robots":[]},"class_list":["post-2540","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mooring-solution.com\/fr\/wp-json\/wp\/v2\/pages\/2540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mooring-solution.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mooring-solution.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mooring-solution.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mooring-solution.com\/fr\/wp-json\/wp\/v2\/comments?post=2540"}],"version-history":[{"count":6,"href":"https:\/\/mooring-solution.com\/fr\/wp-json\/wp\/v2\/pages\/2540\/revisions"}],"predecessor-version":[{"id":2884,"href":"https:\/\/mooring-solution.com\/fr\/wp-json\/wp\/v2\/pages\/2540\/revisions\/2884"}],"wp:attachment":[{"href":"https:\/\/mooring-solution.com\/fr\/wp-json\/wp\/v2\/media?parent=2540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}