Shipping & Delivery Policy
Last updated: 9 January 2026
Shipping Destinations
Mooring Solution currently ships to:
- European Union countries
- EEA
- United Kingdom
Orders from other regions may be accepted at our discretion, subject to technical, regulatory, or logistical constraints.
Shipping Origin
All orders are shipped from France.
Delivery Times
Estimated delivery times are provided for guidance only.
At present, typical delivery times are up to three (3) weeks from the date of order.
Delivery times may vary due to:
- Production capacity
- Stock availability
- Weather conditions
- Carrier or logistics delays
Mooring Solution cannot guarantee delivery by a specific date and shall not be held responsible for delays beyond its reasonable control.
Shipping Costs
Shipping costs are calculated at checkout unless stated otherwise.
Shipping fees may change over time and may vary depending on destination, order size, or carrier.
Customs Duties and Import Taxes
For deliveries outside the European Union, including the United Kingdom, customs duties, import taxes, or additional charges may apply.
These charges are the responsibility of the customer and are not included in the product price or shipping cost unless explicitly stated.
Order Tracking
Where available, tracking information will be provided once an order has been dispatched.
Failed or Delayed Deliveries
If a delivery fails due to incorrect address details provided by the customer or failure to collect the shipment, additional delivery charges may apply.
Contact
For any shipping or delivery enquiries, please contact:
Email: info@mooring-solution.com
Telephone: +33 6 21 04 34 37