Privacy Policy
1. Introduction
Mooring Solution is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how personal data is collected, used, and protected when you visit our website or purchase products from us, in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
2. Data Controller
The data controller responsible for processing your personal data is:
Mooring Solution
BATIMENT FINISTERE MER VENT
RUE DE PORT LA FORET
29940 LA FORET-FOUESNANT
France
Email: info@mooring-solution.com
Telephone: +33 6 21 04 34 37
3. Personal Data We Collect
We may collect and process the following personal data:
- Name
- Email address
- Postal address
- Telephone number
- Order and payment information
- Correspondence sent to us
We do not knowingly collect data from children.
4. How We Use Your Data
Your personal data is processed for the following purposes:
- To process and fulfil orders
- To manage payments and delivery
- To communicate with you regarding your order or enquiries
- To provide customer support
- To comply with legal and regulatory obligations
5. Legal Basis for Processing
We process your personal data on the following legal bases:
- Performance of a contract (order processing, delivery, customer support)
- Legal obligation (accounting, tax, consumer protection)
- Legitimate interests (operating and improving our business)
- Consent, where required (for example, email marketing)
6. Email Communications
We may send transactional emails related to your order.
Marketing emails are sent only where you have provided consent.
You may withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us directly.
We currently use Brevo as our email communication provider.
7. Sharing of Personal Data
We may share personal data with third parties strictly where necessary, including:
- Shipping and logistics providers
- Payment service providers
- Email communication services
Shared data may include name, address, email address, and telephone number, solely for the purpose of fulfilling your order or providing related services.
We do not sell personal data to third parties.
8. International Data Transfers
Where personal data is transferred outside the European Union, appropriate safeguards are applied in accordance with GDPR requirements.
9. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements.
10. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the details above.
You also have the right to lodge a complaint with your local data protection authority.
11. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.
12. Cookies
Our website uses cookies necessary for basic functionality.
Further information is available in our Cookies Policy.
13. Changes to This Policy
This Privacy Policy may be updated from time to time.
The version in force is the one published on this website at the time of your visit.